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Hoisting the vehicle

When hoisting the vehicle, it is important that the jack is positioned on the designated points under the vehicle.
PS-1926-Hoisting points
The triangles in the plastic covering indicate where the jack attachment points/lifting points (red areas) are located.

 Note

Polestar recommends only using the jack intended for your specific vehicle model. If a jack other than that recommended by Polestar is used, follow the instructions included with the equipment.

The vehicle's ordinary jack is only intended to be used in temporary situations for short periods of time, such as when changing wheels in the event of a flat tire. If the vehicle needs to be lifted more frequently or for a prolonged period, using a garage jack or hoist is recommended. Always follow this device's instructions for use.

 Warning

  • Check that the jack is not damaged, the threads are properly lubricated and it is free from dirt.
  • Be sure the jack is on a firm, level, non-slippery surface and that it is upright and not leaning.
  • No objects should be placed between the base of the jack and the ground, or between the jack and the attachment bar on the vehicle.
  • Never let anyone remain in the vehicle when it is raised on a jack.
  • If you need to, for example, change a tire near passing traffic, make sure all passengers move to a safe location.
  • Use a jack intended for the vehicle when changing a wheel. For any other job, use stands to support the vehicle.
  • Never crawl under or allow any part of your body to be extended under a vehicle supported by a jack.

 Warning

If the vehicle is lifted on a garage jack, the jack must be placed under one of the four lifting points. Make sure that the vehicle is correctly positioned on the jack and that it cannot slide off. Make sure the jack plate has a rubber pad to help keep the vehicle stable and prevent damage. Always use axle stands or similar.
Read through the instructions below before you begin. Before raising the vehicle using a jack or lift, take out all the tools you will need.

Turn on the vehicle's hazard warning flashers if e.g. a wheel needs to be changed near passing traffic.

Apply the parking brake and put the gear selector in P.
Place chocks in front of and behind the wheels that are still on the ground. For example, use heavy wooden blocks or large stones.

Position the jack or the lift arms at the designated points under the vehicle. The triangle markings on the plastic cover indicate where the jack attachment points/lifting points are located. There are two jack attachment points on each side of the vehicle. There is a groove for the jack at each attachment point.

PS-1926-Jack fitting in chassi
Position the jack under the attachment point being used, ensuring that the surface is firm, flat and not slippery.
Crank it up until it is properly aligned and it is in contact with the vehicle's jack attachment point. Make sure the top of the jack (or the garage lift arms) is correctly positioned in the attachment point, with the bump on the top of the jack in the recess in the attachment point and the jack base positioned vertically under the attachment point.
Turn the jack so that the crank is as far as possible from the side of the vehicle, which will position the jack's arms perpendicular to the vehicle's direction of movement.
Lift the vehicle to a suitable height for the operation you will perform.